Refund policy

Refund Policy:

Inspection & Errors
Please inspect your order within 48 hours of delivery. If there is an error on our part, contact us via email immediately. Please keep all original packaging and product together — do not return any items until you have spoken with us. We reserve the right to request photos to better understand any concerns.

Incorrect Shipping Address
If you provide an incorrect shipping address, please contact us as soon as possible. Due to the distance to our PO Box, correcting an address error after your order has shipped can be difficult and time-consuming. Orders returned or requiring correction due to a customer-provided address error will not be eligible for free shipping on any reshipment, and will incur an increased shipping charge to cover the added time and handling involved.

Out of Stock Items
If we ever have a stock discrepancy and are unable to fulfill all items in your order, we will reach out to you by email or phone to ask if you'd like a replacement item. If we are unable to reach you in a timely manner, we will fulfill the available products and either process a refund for the out-of-stock item(s), or replace it with something similar.

Limitations of Liability
Once seeds leave our possession, we cannot guarantee success against factors outside of our control. This includes local weather, seasonal conditions, neglect, disease, or damage from pests and animals.

For your peace of mind, all our shipments are sent via USPS Ground Advantage, which includes $100 of built-in insurance to protect against loss or damage during transit.